Frequently Asked Questions
Everything you need to know about shopping with Tradec Supplies
What are your standard shipping times and costs?
We offer standard shipping within 3-5 business days. Shipping costs are calculated at checkout based on the weight and dimensions of your order, but we offer free shipping on all orders over $75.
What is your return policy for trade supplies?
You can return any unused and unopened items in their original packaging within 30 days of purchase. Please contact our support team to initiate a return authorization.
Do you offer bulk discounts for commercial contractors?
Yes, we provide tiered pricing for bulk purchases. If you are looking to place a large volume order, please reach out to our sales department for a custom quote.
Which payment methods do you accept?
Tradec Supplies accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Are your products covered by a manufacturer warranty?
Most of our professional-grade tools and supplies come with a standard manufacturer's warranty. Specific warranty details can be found on individual product pages.