Returns & Exchanges

At Tradec Supplies, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, we offer a straightforward 30-day return policy for unused and unopened items.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or our online portal with your order number and the reason for the return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship to Our Warehouse

  Affix the provided return label to your package and drop it off at any authorized shipping location; we recommend obtaining a tracking number for your records.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.